Privacy Policy

ZooZilo Health Products and its subsidiaries and other affiliates (collectively, “ZooZilo Health,” “we,” “us,” and “our”) respect and want to protect your privacy. This privacy policy (“Privacy Policy”) explains, among other things, the types of information we collect about you when you visit this website (the “Site”) or when you access or use other ZooZilo Health websites, mobile or desktop applications, and/or additional online services (collectively with the Site, the “Services”); how your information may be used and disclosed; how you can control the use and disclosure of your information; and how your information is protected.

By accessing and/or using any Services, you accept, agree, and affirmatively consent to be bound by all of the terms of this Privacy Policy without limitation or qualification, including our collection, storage, and processing of your personal information in the United States (“U.S”) and in any other country to which we may transfer your personal information in accordance with the terms of this Privacy Policy. Please be sure to read this entire Privacy Policy before using this Site or any Services or providing any information to us. If you disagree with or do not accept any part of this Privacy Policy, do not use this Site or any Services or provide us with any information.

The Privacy Policy is a part of, and subject to, the ZooZilo Health Legal Notice (“Legal Notice”) Click here. The Privacy Policy and the Legal Notice are legally binding on all users of this Site and any Services. If you have any questions, please contact us using one of the methods set out in the “Contact Us” section at the end of this Privacy Policy.

Information We Collect

We may collect personal information in connection with your use of the Site or any Services (collectively, “Personal Information”). This information is collected for our legitimate business purposes and may be used as described below.

  • (1) Active Collection Of InformationWe may actively collect certain Personal Information including: (a) name; (b) contact information, such as email address, postal address, zip code, and telephone number; (c) user name and password; (d) demographic information, such as gender or date of birth; (e) information about whether you are over the age of 13 and a U.S. resident; (f) any email communications, comments, suggestions, or other information that you provide on, through, or relating to this Site or any Services and/or that relates to us or our products or services; (g) health-related information, including conditions, medications, prescription data, and/or anticipated medical treatments; (h) personal information we collect when you report a possible side effect associated with one of our products; (i) responses to surveys; (j) your search queries; (k) credit card or bank account information, billing/payment terms, credit limit, and credit status; (l) job title and professional affiliations; (m) hobbies and areas of interest; (n) communications preferences; (o) product preferences; (p) if you are a health care provider, information such as your state license number and specialty; (q) responses to questionnaires and employment application information; (r) information you provide when you subscribe to one of our mailing lists or newsletters, or (s) other types of information described to you at the point of collection.
  • (2) Automatic Collection Of InformationWe also may collect certain information automatically when you visit and use the Site and any Services. We collect this information for our legitimate business purposes and to facilitate your use of our Site and Services. Such information may include: (a) the time, date, and duration of your visit to the Site; (b) your browser type and operating system; (c) your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area; (d) other unique identifiers, including device information such as the unique device identifier, hardware model, operating system and version, and mobile network information; (e) sites you visited before and after visiting the Site; (f) pages you view and links you click on within the Site; (g) products ordered and their value; (h) your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded; and (i) social media tracking pixels that allow platforms such as Facebook and Twitter to interact with this Site and give feedback on your actions. We may use cookies, pixel tags, and similar technologies to automatically collect this type of information. Cookies are small bits of information that are stored by your computer’s web browser. Aggregate cookie and tracking information may be shared with third parties. You should be able to decide if and how your computer will accept a cookie by configuring your preferences or options in your Internet browser settings. However, if you choose to disable cookies, you may not be able to use certain services or features on the Site or in connection with the Services. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. By accessing the Site or using any Services, you affirmatively consent to our use of cookies, pixel tags, and similar tracking technologies. We may allow third parties to place and read their own cookies, web beacons, and similar technologies to collect information through the Site and Services. We do not control how those third parties use that information. These third parties include service providers who may use these technologies to collect information that helps us with traffic measurement, research, and analytics. For example, the Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help analyze how users use the Site. Google Analytics uses cookies and other tracking technology to collect aggregate data (“Aggregate Data”) from your visits to the Site. To learn more about the privacy policy of Google Analytics, refer to Google’s Policies. Use the Google Analytics Opt-out Browser Add-on to prevent data from being sent to Google Analytics. We store any Aggregate Data collected from you in aggregate form. We are not able to identify any particular user or individual from the Aggregate Data. We use the Aggregate Data in a variety of ways, including but not limited to keeping count of a user’s return visits to the Site, accumulating and reporting aggregate statistical information regarding the Site, and determining which features users prefer. Different methods exist for you to prevent tracking of your online activity, including setting “do not track” preferences in your browser to alert websites you visit that you do not want them to collect certain information about you. Please note that, at this time, this Site does not recognize such “do not track” instructions. We will update this Privacy Policy if we recognize “do not track” instructions in the future. If you have any questions regarding the use of cookies on our sites, or wish to change or revoke your consent to the use of cookies, please contact us using one of the methods set out in the “Contact Us” section at the end of this Privacy Policy.
  • (3) Information From Other SourcesTo the extent permitted by applicable law, we may collect or receive additional information about you, such as demographic data or fraud detection information, from third-party service providers and/or partners. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers for our fraud prevention and risk assessment efforts. We may also collect public personal information about you when we monitor other websites. For example, we may monitor conversations on public platforms concerning ZooZilo Health or the pharmaceutical industry more generally. We may combine information about you from various sources. If you link, connect, or log in with a third-party service (such as Google, Facebook, or LinkedIn), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service. We do not control, supervise, or respond regarding the processing of your personal data by these third-party services. Any information request regarding the use or disclosure of such personal data by these third parties should be directed to the respective third party.

How We Use And Disclose Information

Your information is collected for our legitimate business purposes, including to effectuate, monitor, evaluate, and improve our business relationship with you. We use, store, and process the information we collect about you to, among other things, provide, understand, improve, and develop our Site and Services; communicate with you; fulfill your requests; facilitate our engagement with you; and comply with our legal obligations. As such, we may use and/or disclose your Personal Information that we collect in connection with this Site or any Services as follows:

  • (1) With Your Consent. Where you have provided consent, we may use and disclose your Personal Information as described at the time of consent.
  • (2) Our Business Purposes. We may use your Personal Information for our business purposes, such as to (a) provide products, services, and information you request including through our affiliates; (b) communicate updates, promotions, or news about us, including our products, services, or events, through email, direct mail, or otherwise; (c) engage in market research; (d) maintain or administer the Services, perform business and/or healthcare analyses, or for other internal purposes to improve the quality of our business, the Services, and other products and services we offer and to better understand how visitors are interacting with the Services; (e) protect our company, our customers, and/or the Services; (f) prepare government reports; (g) process employment applications and inquiries; (h) customize and personalize your use of the Site or the Services; (i) market our products and services, (j) monitor and conduct reviews of our products and services, (k) help us improve our current products or develop new products, (l) collect demographic and geographic information about the users of the Site and our products, (m) communicate administrative or legislative related information, (n) respond to your requests; (o) respond to reports you make of a possible side effect associated with one of our products, monitor the safety of our products, and engage in adverse event reporting; and (p) as otherwise described to you at the point of collection.
  • (3) Third-Party Providers. We use a variety of third-party service providers to help us provide services related to the Site, the Services, and our business. Such service providers may include, without limitation, (a) our professional advisors, auditors, and business partners, (b) our vendors that host the Site, manage databases, perform analyses or data analytics, process payments, provide technical or customer support, or send communications for us; and (c) companies with which we have promotional, marketing, advertising, or other commercial relationships, including financial institutions and companies that perform fulfillment and/or delivery services. These service providers may be located inside or outside of the U.S. In each case, we take reasonable precautions to help protect your Personal Information from unauthorized use or disclosure. For example, we may enter into written agreements that commit such service providers to keep your information confidential and to use appropriate security measures with respect to such information. In addition, these service providers’ access to your Personal Information is limited to that necessary or advisable to perform tasks on our behalf.
  • (4) Business Transactions. We may transfer any information collected, including Personal Information, in the event of (a) a sale, assignment, or other transfer of ownership or control of all or any portion of our business to which such information relates; (b) other business transactions involving ZooZilo Health, such as an internal restructuring, buying or selling subsidiaries, or engaging in joint ventures with third parties; and (c) a bankruptcy or similar event involving ZooZilo Health; provided, however, that in each such case we will use reasonable efforts to notify you before your Personal Information becomes subject to a different privacy policy. We may also use your Personal Information to perform a contract to which you are a party.
  • (5) Compliance With Law Or Regulatory Action Or Requests. We may disclose your information, including Personal Information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary to: (a) comply with applicable law, regulation, or guidance; (b) comply with legal process and/or to respond to claims asserted against us; (c) respond to requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability; (d) protect the rights, property, and/or personal safety of ZooZilo Health, its employees, or members of the public; and/or (e) comply with or respond to an investigation or request for information or cooperation by a regulatory, governmental, or other entity, whether or not legally required. Where appropriate, we may notify you about legal requests unless providing such notice is prohibited by the legal process itself, by court order, or by applicable law, or we believe that providing such notice would be futile, ineffective, create a risk of injury or other harm to an individual or group, or create or increase a risk of liability upon ZooZilo Health.
  • (6) Subsidiaries And Affiliates. We may disclose your information to our subsidiaries and other affiliates for a variety of reasons, including for business, operational, and marketing purposes.
  • (7) Aggregated Information. We may share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
  • (8) Tell-A-Friend Features. We may disclose your name and email address to your friend if you use a tell-a-friend feature to send that friend information about ZooZilo Health products or services.
  • (9) Enforcement Of Legal Notice. We may disclose Personal Information in order to enforce our Legal Notice Click here.

We will not sell, rent, or lease your Personal Information to any third party unless disclosed to you at the time of your submission of such information

User Rights

In addition to the rights set forth elsewhere in this Privacy Policy, you may be entitled to some or all of the rights identified below.

  • (1) Managing Content. You have the right to subscribe or unsubscribe to content from the Company by contacting us using one of the methods set out in the “Contact Us” section at the end of this Privacy Policy.
  • (2) Opt-Outs. You may “opt out” of receiving marketing and promotional emails from us by following the opt-out procedure described in each email we send or by contacting us using one of the methods set out in the “Contact Us” section at the end of this Privacy Policy. However, even if you opt out of receiving marketing and promotional emails, we may continue to email you for administrative or informational purposes, including follow-up messages regarding any content you have submitted to a Site or in connection with any Services.
  • (3) Withdrawing Consent. When you have provided your consent to our processing of your Personal Information, you may withdraw your consent at any time by sending a communication to the Company (using one of the methods set out in the “Contact Us” section at the end of this Privacy Policy) specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.
  • (4) Data Access; Copies; Transfer; Correction. Applicable law may entitle you to request the following with respect to Personal Information that we hold about you: (a) that we provide you with access to such Personal Information; (b) that we provide you with copies of such Personal Information in a structured, commonly used, and machine-readable format and/or request that we transmit this information to another service provider (where technically feasible); and/or (c) that we correct inaccurate or incomplete Personal Information about you.
  • (5) Restriction Of Processing. Applicable law may give you the right to limit the ways in which we use your Personal Information, in particular where (a) you contest the accuracy of your Personal Information; (b) the processing of your Personal Information is unlawful and you oppose the erasure of such information; (c) we no longer need your Personal Information for the purposes of the processing, but you require the information for the establishment, exercise, or defense of legal claims; or (d) you have objected to the processing and a determination of whether our legitimate grounds override your own is pending.
  • (6) Objection To Processing. Applicable law may entitle you to require us not to process your Personal Information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, we will no longer process your Personal Information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise, or defense of legal claims. Where your Personal Information is processed for direct marketing purposes, you may, at any time, ask us to cease processing your data for these direct marketing purposes.
  • (7) Erasure. If you no longer want us to use your information, you can request that we erase your Personal Information. Please note that if you request the erasure of your Personal Information: (a) we may retain some of your Personal Information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety; (b) we may retain and use your Personal Information to the extent necessary to comply with our legal obligations; (c) some copies of your Personal Information (such as log records) may remain in our database, but are disassociated from personal identifiers; and (d) residual copies of your Personal Information may not be removed from our backup systems for a limited period of time.
  • (8) Lodging Complaints. You have the right to lodge complaints about the data processing activities carried out by us before the applicable data protection authorities.

User Obligations

In addition to the obligations set forth elsewhere in this Privacy Policy, you must comply with the obligations identified below. We cannot and will not be responsible for any liability or other problems that may arise from your failure to comply with these requirements.

  • (1) Complete, Current, Truthful, And Accurate Information. It is your responsibility to provide complete, current, truthful, and accurate information. It is also your responsibility to contact us as described at the end of this Privacy Policy to update or correct your Personal Information whenever necessary. If you submit any personal data relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
  • (2) Use of And Access to Services. You, not ZooZilo Health, are solely responsible and liable for your activity, behavior, use, and conduct on the Site and in connection with any Services. Any submission of information by you does not guarantee that we will permit you to access and/or use any or all of the features or functions of the Site or any Services.
  • (3) Confidentiality; Reporting. You are responsible for maintaining the confidentiality of any account usernames and/or passwords you may have that are associated with the Site or the Services and for any access to or use of the Services using such account usernames and/or passwords, whether or not authorized by you. You must notify us immediately of any unauthorized use of such account usernames and/or passwords or any other breach of security.

Data Security

We maintain reasonable technical, physical, administrative, and procedural security precautions to help protect against loss, misuse, unauthorized access, disclosure, alteration, interception, or destruction of the information you provide to us. Please note, however, that no such precautions are 100% effective. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us, and we are not responsible for the theft, destruction, interception, or inadvertent disclosure of your Personal Information. Therefore, any transmission of Personal Information is at your own risk.

We do not and will not send you emails asking you to provide or confirm personal information. A technique known as “phishing” attempts to steal personal identity data and financial account credentials from consumers. “Phishers” use “spoofed” emails to lead consumers to sham websites which trick recipients into divulging personal information including credit card numbers, account usernames, passwords, and social security numbers.

without limitation use of any services, features, or functions of one of our sites, if there is a question regarding the identity of the person accessing or attempting to access any services, features, or functions.

Retention Of Personal Information

We generally retain your personal information for as long as necessary for our legitimate business interests or to comply with legal obligations. If you no longer want us to use your information, you may request that it be erased. Please see paragraph 7 of the “User Rights” section above for more detail about such erasure.

User Generated Content

From time to time on certain areas of the Site or Services you may be able to submit written posts and certain other materials (collectively, “User Content”). Any User Content that you submit to or for use on the Site or in connection with any Services may become public information. You should exercise caution if any such User Content includes information about yourself or others, including any Personal Information. We are not responsible for the results of such submissions and cannot prevent such information from being used by third parties in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety. By submitting any such User Content, you signify your acceptance of, and agreement to follow and be bound by, this Privacy Policy and the Legal Notice Click here.

Social Networking Services

You may be able to link an account from a social networking service (such as Facebook, Google+, or LinkedIn) to an account through our Services. This may allow you to use your credentials from the other site or service to sign in to certain features on our Services. If you link your account from a third-party site or service, these social networking services may be able to collect information about you, including your activity on our Services.

We also may work with certain third-party social media providers to offer you their social networking services through our Services. For example, you may be able to use third-party social networking services, including but not limited to Facebook, Twitter, and others to share information about your experience on our Services with your friends and followers on those social networking services. These social networking services may be able to collect information about you, including your activity on our Services. These third-party social networking services also may notify your friends, both on our Services and on the social networking services themselves, that you are a user of our Services or about your use of our Services, in accordance with applicable law and their own privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.

Children’s Privacy

ZooZilo Health respects the privacy of children. We do not knowingly collect, use, or disclose Personal Information from children under the age of 13. If you believe that we have received any such Personal Information, please contact us using one of the methods set out in the “Contact Us” section at the end of this Privacy Policy.

Links To Third Party Sites

This Site and any Services may provide links to other websites on the Internet that are operated and maintained by third parties. These websites operate independently from ZooZilo Health and are not under our control or responsibility. In addition, you may be required to download certain programs, products, or services from such third parties, including without limitation in order to access coupons to certain ZooZilo Health products or services. The existence of such links to other websites does not constitute an endorsement by ZooZilo Health of those other websites, the content displayed therein, the programs, products, or services thereon, or the persons or entities associated therewith. When you visit any such third-party websites, you will exit our Site and not be using the Services, and ZooZilo Health accepts no responsibility or liability with respect to any such website or any other website that is not under our control. We encourage you to review the privacy policies and terms of use of those third-party websites. You accept sole responsibility for and assume all risk arising from your use of any such websites.

Global Operations

The Site is controlled and operated by us from the U.S. If you are visiting this Site from a country other than the U.S., your Personal Information collected on this Site will be transferred outside of your country. This Site is designed to comply with the laws, rules, and regulations of the U.S. and is not intended to subject us to the laws, rules, or regulations of any jurisdiction other than the U.S.

Nevertheless, to facilitate our global operations, Personal Information that we collect may be transferred, stored, and/or processed between and accessed from other jurisdictions throughout the world. Laws in these other jurisdictions may differ from, and may not provide an equivalent level of data privacy, security, and protection as, the applicable laws in your country. However, we will handle your Personal Information in accordance with this Privacy Policy and applicable law regardless of where we transfer, store, process, or access such information.

Notification of Changes

ZooZilo Health reserves the right to change or modify this Privacy Policy at any time in its sole discretion by updating this policy without advance notice to you. Such changes or modifications shall be effective immediately upon being posted on the Site. You agree that we may notify you of material changes to this Privacy Policy by indicating the date of the most recent update at the top of the Privacy Policy, and that you will check the Site regularly for updates. Continuing to access and/or use the Services after we post a revised Privacy Policy constitutes your acceptance of those revisions and all terms of the then effective Privacy Policy.

Contact Us

If you have any questions, requests, or concerns related to this Privacy Policy or would like to exercise any of the rights described herein, you may contact us by writing to us at the following address:

Office of the Chief Privacy Officer
ZooZilo Health Products
2825 Breckinridge Blvd, Ste 170,
Duluth GA 30096
Phone: +1 (844) 949-2966